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Kimberley Harris Phillips

SENIOR MIXED-METHODS UX RESEARCHER

Transforming complex challenges into actionable strategies across tech, finance, and fintech with over 10 years of insight-driven research leadership.

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10+ Years of UX Research Leadership

50+ Multi-Method Studies Delivered

$300,000+ Budgets Managed for Global Research Programs

  • Mixed-Methods UX Research (Qual & Quant)

  • Survey Design, Behavioral Analytics & A/B Testing

  • Stakeholder Engagement & Journey Mapping​

  • Research Ops: Dashboards, Playbooks & Longitudinal KPIs

  • AI & Cloud Platform Research

  • Mentorship, Leadership & Inclusive Design

  • Microsoft (2021 - Present): Led research for Azure Growth Expereinces, Microsoft Finance Assistant (Copilot), and Microsoft Learn, shaping AI strategy and user experience through data-backed insights.

  • Microsoft (2020-2021): Directed Surface, Xbox, and Healthcare Cloud research, aligning cross-functional teams on inclusive design and product roadmaps.​

  • Discover: Aligning with Stakeholders and Framing the Right Questions.

  • Analyze: Using mixed-method research to uncover actionable insights

  • Influence: Turning data into compelling stories that drive strategy, innovation, and product excellence.

01 Core Expertise

02 Career Highlights

03 My Approach

×´Choose a job you love, and you will never have to work a day in your life.×´

Confucius

 

© 2025 by Kimberley D. Harris Phillips. Powered and secured by Wix 

 

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© 2025 by Kimberley D. Harris Phillips. Powered and secured by Wix 

 

"If you can DREAM it, you can DO it."

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​Walt Disney

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